As an intern All-round E-Commerce Employee, you will work within the marketing department to help build the future of Bata Industrials. We are a growing team within a company with the ambition to become the most innovative A-Brand in the field of safety shoes. One of the pillars under this ambition is growing our Direct-to-Consumer (D2C) e-commerce channel, https://shop.bataindustrials.nl. Within this, there is an important role for an All-round E-Commerce Employee.
What will you do?
In this co-working internship, you will build experience in a broad range of work in the ins and outs of an e-commerce and marketing channel. The focus is to create a positive customer experience for the individual D2C consumer. The end goals are to create a perfect user experience, drive brand loyalty among consumers, and generate profits.
This is done broadly in two ways: first, through marketing and product content on the website, and a frictionless user journey. Secondly, through direct contact with the customer: speaking to them about product advice, order status, returns and warranty claims. It is the personal attention that keeps a customer coming back, and as you know from textbooks, returning customers is where a company’s growth lies.
It is also possible to do a graduate internship that is in line with the focus points above.
The start date is between January-February 2025.
Tasks within your internship include:
- Content management: enhancing and optimising content and products
- Customer service: speaking to potential and existing customers and providing excellent service
- E-mail marketing: contributing ideas for newsletters
- Order processing
- Promotions: conceiving and setting up profitable promotions, supported by website content and e-mail marketing
Your internship will result in a website/webshop that is experienced as pleasant by the target group and also generates enough conversions for your internship company. A lot of tasks await you, but there is also plenty of room for fun!
This is who you are:
- You have an interest in e-commerce
- You would like to do an internship with an A-brand!
- You are enthusiastic and proactive
- You are independent and meticulous
- Good command of the Dutch and English languages is an big advantage
- You have an HBO (bachelor) level of thinking and working
- Preferably living in the North Brabant region
Where will you work
At Bata Industrials, THE manufacturer of safety footwear. Our office is at Batadorp in Best, near the Batadorp junction (A2). We are a household name in the market and are known for our quality. We are still one of the few who can proudly say: we produce, design, test and market ourselves. Since the 1970s, in Best we have focused only on safety shoes, but with an international focus. With offices in Chile, Mexico, South Africa, Kenya, India, China, Singapore, Indonesia, Malaysia, Australia and New Zealand, Bata Industrials serves customer markets on almost every continent. Our footwear is for the professionals, who need safety shoes for their work and protection. Much of our sales are through B2B but increasingly we are seeking direct communication with the end consumer (D2C), and this will be your focus.
You will work within the marketing team led by the Marketing Director, further consisting of a Marketing & Communications Specialist, an Event Manager, and you will report to (and be supervised by) the Senior Digital Marketer. Our ambition is to put Bata Industrials fully back on the map as an A-Brand after a rebranding 4 years ago: new, innovative and qualitative. Summarised in a slogan: ‘Never be boring again.’ We all want to move forward with the brand, and you will see that it is a team full of initiative and mutual exchange of ideas.
What we offer you
- An internship in an ambitious team and company
- A dynamic working environment full of digital transformation
- 80% of the time in the office, 20% working from home
- Fruit at work
- Discounts at the local gym & a vitality program
- An internship allowance
Type of employment: Full-time collaborative internship, possibly with room for your own assignment. Education: HBO (bachelor), 2nd – or 3rd – year or graduation internship HBO (bachelor) 4th-year.
Interested
Interested in the position of intern All-round E-Commerce at Bata Nederland B.V. region Best? Then send an email with your CV and portfolio to nl.human-resources@bata.com.